![]() ![]() Letting them talk may provide more clues about the identity of the caller. Try not to prompt the caller with the name or locations of the facilities. ![]() Ideally, try and listen for background noise and make a mental note of anything you hear. There are a number of great checklist on the internet or simply make one of your own. Even so, confidence building during exercises will help employees remember information. It should never be left up to the call taker to remember the questions to ask. Therefore, if the employee can get the attention of co-workers the emergency response plan can start to be put in place.Īs the bomb threat management plan is activated key personnel in your emergency control organisation (ECO) can call the authorities and activate evacuation procedures. This information will need to be relayed to the authorities. Therefore, the better the planning the more likely employees will respond to the call effectively. Employers must understand that this can be a very traumatic situation for any employee. We need to get as much relevant information from the caller as possible. Furthermore, don’t hang up even when the caller has hung up.īe as polite as possible and demonstrate the same amount of respect you would show to anyone else. Is firstly, to remain calm (easier said than done) and keep the caller on the line for as long as possible. The best thing a staff member can do when taking a call for a bomb threat. Bomb threat procedures and the initial call Above all, it will help the emergency services identify and assess the risk. To have a system and process in place will facilitate an escalated response if required. Gathering key information and assessing the risk can be done quite easily. Furthermore, legislation requires organisations to plan for emergencies (AS 3745-2010) and bomb threat procedures are just part of planning.īomb threat procedures guide staff through essential first response requirements designed to keep staff and customers safe. However, the potential of such a device is catastrophic and it is essential that every business prepares for such threats. In Australia, bomb threats are received at a relatively low rate. Note: if your organization doesn’t have a plan yet please give us a call to discuss the emergency management planning operation.What would you do with a suspicious package.Reporting the information to authorities.Bomb threat procedures and the initial call.What to do if you receive a suspicious letter or package Oily stains, discolorations or crystallization on wrapping.Postmark does not match return address.Restrictive markings such as "Personal" or "Confidential".Characteristics of suspicious letters and packages We will determine if evacuation or other action is necessary. Suspicious packages should be immediately reported to University Police. But place that same unattended package on a train station platform, it becomes suspicious. For example, a package on a mailroom counter is not necessarily suspicious. In general terms, a suspicious package is any bag, box, backpack, package or other item left unattended or that otherwise seems out of place. ![]() Suspicious packages can come in all shapes and sizes. Place it in an envelope to preserve possible fingerprints. If you receive a written bomb threat, do not handle it any more than necessary.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |